Eric Clanton, DVM - Service Ratings
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1519 Pelham Road South
Jacksonville, AL 36265
Consumer Feedback
Service
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Expertise
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Recommended
Value
Poll Responses for Service
5 Star Average Based on the Following 35 Poll Questions:Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 2 times
Answered "Yes" (80% satisfaction) 2 times
Did you spend a lot of time in the waiting room at this provider's office?
Asked 4 times
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 2 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 2 times
Does this provider always put the customer first?
Asked 2 times
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Does this veterinarian send reminder cards for your pets annual check-up?
Asked 1 time
Answered "Always. Not only do they send reminder cards, they also send adorable cards during the holidays" (100% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 4 times
Answered "Definitely! They would never turn away anyone in need" (100% satisfaction) 2 times
Answered "Yes, they've stayed open late when I've needed help" (80% satisfaction) 2 times
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Did the veterinarian allow you to stay with your pet at all times?
Asked 3 times
Answered "Absolutely! I was never asked to leave and stayed with my pet the whole time" (100% satisfaction) 2 times
Answered "Yes" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 3 times
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 3 times
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
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