BEWARE! Do not use this facility to kennel your dog!!!! My friends perfectly healthy 3 1/2 year old standard poodle died at this center a week after he was kenneled with them. Their dog was their life and was loved by many, many people all over the US. You ask, why did he die? He died of a turned stomach. It is caused by a large dog gulping his food without breathing between bites. If they don't see a vet within 20 minutes, the dog will definately die. The kennel was told the dog was a grazer and was free fed. His bowl was suppose to have been full of food so he could graze on it all day. He was not a gulper so obviously the directions were ignored and he was not being free fed. Why didn't they realize he was in pain, with a vet on the premises??? Good question, they had 20 minutes to save him and no one noticed. My friends returned to the US to find their dog had died the first week they were gone. This event is unforgiveable from the standpoint of the vet and the entire staff at North Louisiana Veterinary Center, Bossier City, Louisana. PLEASE, PLEASE DO NOT USE THEM!!
Worst Ever - I had a new born puppy that was not nursing and was away from the mom and litter. It was cold and weak. I raced to the closest vet to me. The owner and 5 other employees there. I was sold some formula. I really didn't know what to expect I was up against so I asked some questions like; how do I keep the puppy warm?, How much do i feed it and how often? I learned that one of the employees is currently nursing 3 puppies of her own. Suddenly the owner peeked out from the back room and called that employee out of the room. I asked another employee if I could finish speaking to the girl I was talking to because we were in mid-sentence and she didn't get to answer any of my question. I was then told that they were closing. I told her that this would only take a moment. The owner came out to "lock" the doors. The girl that was pulled out of the room came back I asked her to continue what she was telling me. At that time the owner stepped in and told me she can't talk to me and again I was told that they were closing. I asked why can't she? the owner's reply was that they haven't seen the puppy they can't talk to me about it. Okaaaaay... I asked if the girl if we could chat quickly off the clock in the parking lot. Again the owner stepped in and told me again that they haven't seen the puppy they can't talk to me about it, on or off the clock. I could see in the face of the employee that she was very distributed by the owners actions. It is a shame that the owner is more worried about closing up than trying to help save a new born puppy's life. It was basic question come on! BTW the puppy died in my hands.
Everyone in my community knows that they are the absolute best in the field. This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
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