I loved that they didn't pressure me to buy any of their weight loss products. They respected my decisions. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They are always prepared for my appointment and remember everything about me. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. However, sometime the secretary or nurse seem to be in a rush, and get rude at times. She very impatient, but the doctor isn't, he very sweet and kind. I really truly don't think that he is aware of the situation...
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
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