Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was it easy to find parking at this provider's office?
Yes, it was convenient