Burrell Behavioral Health - Transitions - Service Ratings
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Burrell Behavioral Health - Transitions
323 East Grand Street
Springfield, MO 65807
Consumer Feedback
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Value
Staff
Poll Responses for Service
4 Star Average Based on the Following 13 Poll Questions:Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "They try not to, but sometimes it happens." (60% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "No, putting customers first doesn't really seem to be a priority to them" (40% satisfaction) 1 time
Does this provider answer the phone in a reasonable time when you call?
Asked 1 time
Answered "Definitely" (100% satisfaction) 1 time
Did this provider take time with you at your appointment?
Asked 1 time
Answered "Yes" (100% satisfaction) 1 time
Does this provider return your phone calls?
Asked 1 time
Answered "Promptly" (100% satisfaction) 1 time
Was the wait time for your appointment reasonable once you got to the office?
Asked 1 time
Answered "Absolutely" (100% satisfaction) 1 time
Does this provider remember you and your circumstances at every appointment?
Asked 1 time
Answered "No" (20% satisfaction) 1 time
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