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Banfield The Pet Hospital

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Killeen, TX

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Banfield The Pet Hospital
Banfield The Pet Hospital
(4 Reviews)
> Get Phone Number & Directions
2500 East Central Texas Expressway Killeen, TX 76543
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About

Banfield The Pet Hospital

Banfield The Pet Hospital is a Animal Hospital facility at 2500 East Central Texas Expressway in Killeen, TX.
Primary Specialty

Animal Hospital

Map and Directions
2500 East Central Texas Expressway, Killeen, TX 76543
Services Banfield The Pet Hospital practices at 2500 East Central Texas Expressway, Killeen, TX 76543.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Banfield The Pet Hospital in Killeen, TX, please call (254) 526-4118 for more information.
Consumer Feedback
(4 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
View All 4 Reviews Add a Review
Recent Reviews
DONT GO HERE! Read the reviews 90% of them are bad the other 10% are probably employees or new patients after their first visit. We liked them to after our first visit so we signed up for their yearly plan... big mistake. We have a dalmatian and spoil her rotten she's like a daughter to us. we take her to petsMart to get her new toys so we figured we'd sign her up for the banfield plan since its unlimited free vet visits and all her vaccines would be covered. Every time we go in for a "free" check up we end up spending $50-80 everytime. She played frisbee in the dusty dirt the night before and she had a little dirt in her ears from it, instead of telling us to clean it out with a cotton ball and solution, they said she had an infection and needed a $30 test to check, and then $20 solution, and the most expensive ear antibiotics they sold which was $50 a bottle! So we ended up spending $100. Turns out I was right it wasn't an infection it was just debree from the night before we were just in a hurry that morning and I don't have time to clean her eats before we left so they took advantage of that. My dog also has sensitive skin and we were outside playing one hot summer day and she got these red bumps on her skin. I looked it up online an it looked to be a heat rash so i took her into banfield and they hardly even looked at it they said they would have to do a skin test which was $80 and the meds Would be costly very costly. I didn't believe them this time and i told them i thought it was just a heat rash and they shot me down immediately! so i told them no thank you im going to take her to a "real" vet clinic!! the new vet was very kind and actually cared about my dog he looked her over really well and spent more than 5 mins on her checkup unlike banfield. Turns out i was right it was just a heat rash the doctor said it should clear up in a couple days if not bring her back free of charge. All i was charged was $45 for the visit no crazy test or made up outrageous conditions! Her heat rash cleared up two days later! Banfield also trys to push their dog food on us all the time, we feed her nutrish which has no byproducts and chicken is the first ingredient, its also reasonably priced. since we don't buy it from banfield or in petsMart they make me feel like I'm feeding my dog garbage since its not their brand. They do the same thing with the flea and tick meds. I take care of my dog, just because I don't want to buy your choice of products doesn't make me a bad pet owner! I asked the new vet and he said what we feed her is perfectly fine and that the flea and tick meds and heartguard heartworm prevention we give to her every month is also fine. Bottom line just DONT EVER TRUST BANFIELD! We paid off our wellness plan in full and told them not to renew us and we will never be going there again! Its also $300 to get her spayed at banfield and only $150 at my new vet. Take your pet to a real vet clinic I was always worried something was wrong with my dog, everytime we went to banfield there was something else "Wrong." with our new vet he gives her thorough regular check ups and always says she looks great very healthy. The only thing he's tried to sell us was a tube of toothpaste and even then he said we could buy it from him or go to a pet store and get it a few bucks cheaper. We bought it from him to save a trip but finally a vet that's honest and not a pusher and a crook like the banfield vets, they dont care about your pets, they only care about your money!!!
by Anonymous xxx.xxx.53.89
May 02, 2013
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Recent Polls
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider use excessive foul language?
No
Is this business handicap-accessible?
Yes, it was handicap-accessible
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
January 26, 2012
Did this provider answer all of your questions?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
by Anonymous
November 15, 2011
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