St Johnsbury Animal Hospital - Service Ratings
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St Johnsbury Animal Hospital
229 Portland Street
Saint Johnsbury, VT 05819
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 21 Poll Questions:Has this provider ever cancelled your appointment on you last minute?
Asked 3 times
Answered "Never, they are very reliable." (100% satisfaction) 2 times
Answered "They try not to, but sometimes it happens." (60% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 2 times
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 1 time
Answered "No, I was always attended to" (80% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider always put the customer first?
Asked 2 times
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 2 times
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 1 time
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Asked 2 times
Answered "Yes, they called right on time" (80% satisfaction) 2 times
Did this provider rush your appointment?
Asked 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
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