They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. The chairs in the waiting area are pretty average. Not super deluxe but not horribly uncomfortable either. I was so impressed with the progress that my animal was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future of my pets.
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