Ponderosa Animal Clinic - Staff Ratings
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Ponderosa Animal Clinic
5201 Ponderosa Avenue Northeast
Albuquerque, NM 87110
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
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Poll Responses for Staff
4 Star Average Based on the Following 19 Poll Questions:Did a staff member acknowledge or greet you when you entered?
Asked 4 times
Answered "Yes, I was greeted when I walked in" (80% satisfaction) 2 times
Answered "Briefly, but they didn't make an effort to help me" (60% satisfaction) 1 time
Answered "Definitely" (100% satisfaction) 1 time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Asked 1 time
Answered "Yes, they made me feel like I shouldn't have called" (40% satisfaction) 1 time
Was this provider's staff friendly?
Asked 2 times
Answered "Yes, they went above and beyond" (100% satisfaction) 1 time
Answered "Friendly Enough" (60% satisfaction) 1 time
Were the staff members able to answer your questions?
Asked 2 times
Answered "Yes, they were able to answer my questions" (80% satisfaction) 1 time
Answered "Yes! They were the most knowledgeable staff I've ever seen!" (100% satisfaction) 1 time
Was this animal hospital's staff friendly?
Asked 3 times
Answered "No, they were rude" (20% satisfaction) 1 time
Answered "Yes, they went above and beyond" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Was the provider's staff welcoming to you?
Asked 3 times
Answered "Somewhat" (60% satisfaction) 1 time
Answered "Yes" (100% satisfaction) 2 times
Do you feel like this provider's office is well staffed?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does the provider's staff maintain a professional appearance?
Asked 1 time
Answered "Definitely yes" (100% satisfaction) 1 time
Does the provider's staff try to be helpful?
Asked 1 time
Answered "Yes" (100% satisfaction) 1 time
Do you think that the provider's staff are well trained?
Asked 1 time
Answered "No" (20% satisfaction) 1 time
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