Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you refer this provider to a family or friend?
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding