LANZA PHARMACY & SURGICAL SUPPLY INC - Service Ratings
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LANZA PHARMACY & SURGICAL SUPPLY INC
Closed, no longer in business
PITTSBURGH, PA 15220
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 15 Poll Questions:Has this provider ever cancelled your appointment on you last minute?
Asked 3 times
Answered "Never, they are very reliable." (100% satisfaction) 3 times
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Answered "Sometimes, but not always" (60% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 3 times
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 3 times
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 2 times
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 2 times
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Somewhat, they could have been kinder" (60% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Not really. I usually have to wait a long time" (60% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes! It was effortless!" (100% satisfaction) 1 time
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