CROSBY'S DRUGS INC - Service Ratings
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CROSBY'S DRUGS INC
2609 N HIGH ST
COLUMBUS, OH 43202
Consumer Feedback
Service
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Poll Responses for Service
4.5 Star Average Based on the Following 66 Poll Questions:Does this provider welcome questions?
Asked 6 times
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 4 times
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 2 times
Did this provider leave you unattended for an extended period of time?
Asked 6 times
Answered "Not at all! They were always present and attentive" (100% satisfaction) 3 times
Answered "No, I was always attended to" (80% satisfaction) 2 times
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 1 time
Does this provider remember you by name?
Asked 3 times
Answered "Sometimes, but not always" (80% satisfaction) 2 times
Answered "No, and they don't make an effort to even try" (40% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 4 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 3 times
Answered "No, they didn't show any sympathy or concern" (40% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 3 times
Answered "I waited forever for my appointment!" (20% satisfaction) 1 time
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 2 times
Does this provider always take that extra step to make you feel special?
Asked 2 times
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 2 times
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Definitely! They would never turn away anyone in need" (100% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 3 times
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 2 times
Answered "Sometimes, but not all the time" (60% satisfaction) 1 time
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