They consistently dismiss my concerns and accuse me of making problems up. I don't trust them to ever actually look into my concerns and see if they're valid. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. They don't really take that extra step to make me feel special. I'm just another client to them. I wasn't too impressed with their level of service. It wasn't terrible but I think that I probably could've gotten better service somewhere else. They left me completely alone for a long time and I became very nervous.
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