Service STINKS!! Every time I need to order supplies for my CPAP I now need to have Apria verify that I have used the CPAP a minimum amount of time (like I would be ordering supplies if I weren't using the machine!!!!!). So, now every time I need something I have to either mail in the data card, or bring it to the local office. Therein lies the problem, the local phone # directs you to a long, timely and confusing electronic menu (not actually to the local office at all). Then you sit on IGNORE forever, and often get cut off, after sitting on IGNORE, before ever getting anyone. When you do get someone it is not someone at the local office, it was someone at a call center in another state, who then makes the appt. Why even have a local phone #????
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