The "customer service" woman was rude, wanted to start an argument with me and tried to say that I was lying! I do not recommend them at all. By the way I guess none of the supervisors read these revi ews or they would be making changes to their staff.
When I requested they call later (my sick elderly father is still sleeping at 8:00 a.m. and I've told them 3 times to call an hour or 2 later), the woman argued with me and spoke over me ! Her so lution was to close the account, or put my father on a 'do not call' status. I told her that wasn't helpful, and surely that can't be the only solution. I just want them to not call at 8:00 a.m. - my parents are old and get scared. Both have heart conditions and the last call sent my mother into atrial fibrillation. Why do I have to BEG for them to call at a reasonable or more convenient time for the patient? Is that customer service? Shame on you Lincare!
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