The "customer service" woman was rude, wanted to start an argument with me and tried to say that I was lying! I do not recommend them at all. By the way I guess none of the supervisors read these reviews or they would be making changes to their staff.
When I requested they call later (my sick elderly father is still sleeping at 8:00 a.m. and I've told them 3 times to call an hour or 2 later), the woman argued with me and spoke over me ! Her solution was to close the account, or put my father on a 'do not call' status. I told her that wasn't helpful, and surely that can't be the only solution. I just want them to not call at 8:00 a.m. - my parents are old and get scared. Both have heart conditions and the last call sent my mother into atrial fibrillation. Why do I have to BEG for them to call at a reasonable or more convenient time for the patient? Is that customer service? Shame on you Lincare!
I would recommend them to people I know if I couldn't think of anyone better to suggest. We have used them for several years, but they keep messing up the bill every month just about and have to be called to fix it. The company seems to bill the insurance company 6 months after the date of service or something and wants at least 20% of their money up front before the writeoffs
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