Very disappointing visit. I was told our prescription was not covered and we left with the intent to order what we needed on line. I called the insurance company and they said yes it was covered. When I returned with the information from my insurance company they were less than thrilled to take care of things. All said and done, we were able to get what we needed, but we will not be returning.
Incompetent staff ... overcharged for breast pump unit that was returned on time. Beware when dealing with these folks a one month $75 breast pump rental turned into a $200 charge on my credit card. The pump was returned in the very same condition and we were given a return receipt.
Unfortunately, they cannot keep track of their own records. The company is slow to react and we will have to get resolution through my bank or the BBB. I would not deal with this company again. Poor customer service.
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