I have called Home Medical Systems repeatedly to pick up an oxygen tank. They kept telling me they would be coming by on a Tuesday. I put it on the porch as instructed, but they never came to get it. The last time I talked to them, the lady told me to throw it in the trash! I couldn't believe she instructed me to do that. I took it to the nearest fire station for them to handle.
During oxygen service for my daughter, they were rude and demanding. Do NOT use them for anything!! They are unreliable.
if one can use another provider, one should. I did not know any better as my Dr. referred me there. The initial visit went smoothly. Hence the 2 stars. But, after that point every follow up was not properly addressed. The people answering the phone want to get you off their lines ASAP and are not interested in what you have to say. Worst, if it is a technical problem you will get the: I will contact the technician. Nothing comes out of that. When the equipment manufacturer is contacted they can see that incorrect set-up. In the meantime your issue still remains unresolved.
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