Horrible customer service. I have been trying to get someone to call me for 2 weeks now. They were very happy to take my mother wheelchair order and said it would be ready in 2 days. It's been over 2 weeks and I finally got someone on the phone and was told I am talking to the wrong office then they gave me the wrong phone number to call. I still don't have a wheelchair or help from the company.
terrible service. billed me for a concentrator oct,nov, dec. Just received machine Feb. 2, 2016. now they tell me that they will only deliver oxygen every 3 months. I only heard this from delivery driver named Karine who is excellent. Gave me great service each time he makes a delivery. The problem seems to be at the office level. Very poor customer service at office level. Great delivery driver.
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