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MEDICAL DEPARTMENT STORE & DISCOUNT U

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MEDICAL DEPARTMENT STORE & DISCOUNT U
MEDICAL DEPARTMENT STORE & DISCOUNT U
(10 Reviews)
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8595 COLLEGE PKWY STE A7 FORT MYERS, FL 33919
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MEDICAL DEPARTMENT STORE & DISCOUNT U

MEDICAL DEPARTMENT STORE & DISCOUNT U is a Medical Supplies facility at 8595 COLLEGE PKWY STE A7 in FORT MYERS, FL.
Primary Specialty

Medical Supplies

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8595 COLLEGE PKWY STE A7, FORT MYERS, FL 33919
Services MEDICAL DEPARTMENT STORE & DISCOUNT U is a medical supply company in FORT MYERS, FL. Call MEDICAL DEPARTMENT STORE & DISCOUNT U at (239) 482-6111 for a detailed description of the medical equipment offered.

Contact MEDICAL DEPARTMENT STORE & DISCOUNT U and discuss your insurance questions and medical supply needs. Add a review for MEDICAL DEPARTMENT STORE & DISCOUNT U’s profile, using the wellness.com directory.
Consumer Feedback
(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
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Recent Reviews


I purchased medical equipment from the Fort Myers location in preparation for my upcoming knee replacement surgery. I'm writing the review here because it was a Naples employee who waited on me in the Fort Myers location. I purchased $250 worth of equipment and voiced my uncertainty as to the need of all the equipment to Jacob "Jake" my salesperson. I was assured by Jake that I would be able to return any unused equipment if I should decide I didn't need it.
Fast-forward two weeks later, I walk into the Fort Myers store to return one of the items and Jake isn't there and I am told that they cannot accept the merchandise. The manager in Fort Myers, "Bill" stated that that was not his policy and Jake was a Naples employee . I was directed to call the Naples store. I called the Naples manager "Melissa" and I was told that because it wasn't purchased in her store she can't do anything about it even though Jake is her employee. I've then called "Bill" back again to voice my displeasure with this decision. Bill stated that if it had been a day or two he could've accepted the return but given that it was two weeks he could not because it's a sanitary issue.
Somehow in "Bill's mind it is completely safe to accept something back within two days and no one would have urinated or defecated in it but after two weeks then it surely has been used. With that said, who knows if I purchased a commode that had been returned within the magic two-day time period. Hmmm...

I would not do business with this company. The customer service is beyond poor. You do not allow an employee to make a guarantee and then not stand behind it.
by Patricia xxx.xxx.164.25
June 07, 2017
Debbie taught me so much. I have had to wear compression stockings for over 10 years buying them online. I've had to return half of my purchases for one reason or the other.
Buying from a store where you can try them on is SO much better.
Having someone like Debbie teach you the do's and don'ts has been above value.
Thank You Miss Debbie
by Allan Fischer xxx.xxx.197.133
October 19, 2015
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Recent Polls
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it easy to find parking at this retail store?
Yes, it was convenient
Are you going to visit this retail store again?
Without a doubt!
Was the staff at this retail store friendly?
Yes, they went above and beyond
Were you able to get all of your questions answered while you were at this retail store?
Yes
by Anonymous xxx.xxx.134.140
October 27, 2014
Was it easy to find parking at this retail store?
Extremely easy, and close to the entrance
Did this retail store have reasonable prices?
They were decent, but not very affordable
Were you able to get all of your questions answered while you were at this retail store?
Yes
Would you recommend this retail store to others?
Yes
Was the staff at this retail store friendly?
Yes
by Anonymous xxx.xxx.207.146
July 19, 2014
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