The one thing I couldn't believe during my appointment was that they took a personal call right in front of me. I found it to be incredibly rude. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. The restrooms at this office were disgusting and smelled horrible. I couldn't even go. Obviously nobody cleans them or maintains them at all. The parking situation at their office was ridiculous. I ended up having to pay for parking because there were no spots available near the office.
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They were absolutely amazing and make others in the same field look like beginners. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
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