APRIA HEALTHCARE INC - Service Ratings
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APRIA HEALTHCARE INC
3542 W HOLLAND AVE
FRESNO, CA 93722
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Poll Responses for Service
2.5 Star Average Based on the Following 13 Poll Questions:Does this provider welcome questions?
Asked 2 times
Answered "Not really. I felt like an annoyance when I asked a question" (60% satisfaction) 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Did this provider rush your appointment?
Asked 1 time
Answered "Not too much, but somewhat" (60% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "Sometimes, it was a little frustrating" (60% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "No, they didn't show any sympathy or concern" (40% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Practically Impossible" (20% satisfaction) 1 time
Does this provider always put the customer first?
Asked 2 times
Answered "No, putting customers first doesn't really seem to be a priority to them" (40% satisfaction) 1 time
Answered "Somewhat, but I didn't feel like they cared about my needs" (60% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Definitely not. They were unaware of my situation, even though they had my information" (20% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "Yes, I had to wait quite a while" (40% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "No, just a basic listings page" (20% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "No, they close exactly on schedule despite any circumstances" (40% satisfaction) 1 time
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