EXPRESS HEALTHCARE INC

EXPRESS HEALTHCARE INC
EXPRESS HEALTHCARE INC 9379 TWIN BEECH RD FAIRHOPE, AL 36532
About

EXPRESS HEALTHCARE INC

EXPRESS HEALTHCARE INC is a Medical Supplies facility at 9379 TWIN BEECH RD in FAIRHOPE, AL.
Primary Specialty

Medical Supplies

Services EXPRESS HEALTHCARE INC is a medical supply company in FAIRHOPE, AL. Call EXPRESS HEALTHCARE INC at (251) 990-9119 for a detailed description of the medical equipment offered.

Contact EXPRESS HEALTHCARE INC and discus your insurance questions and medical supply needs. Add a review for EXPRESS HEALTHCARE INC’s profile, using the wellness.com directory.
Consumer Feedback
(9 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
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Recent Reviews
I called and spoke with some one about a prescription for a knee scooter. I was told Express had one in stock and that they would have to get my insurance information to give me my price. My boyfriend came in with my insurance card and driver's license, my Dr's office faxed the prescription over and I called and verified my benefits with blue cross. Blue Cross said I had met my major medical and that they would cover the scooter at 90% and I would have to pay 10%. Now, to be fair the lady I spoke with by phone was very nice and said that once my boyfriend brought my insurance info they would set everything up to have the scooter delivered once THEY verified my benefits with blue cross. When my boyfriend arrived the girl that waited on him automatically said blue cross did not cover the scooter. She never got my blue cross card or number to verify my benefits. I called blue cross again while my boyfriend waited at Express and they said no one other than myself had called or attempted to verify my benefits and that Express needed to call them to verify the benefits. I called my bf back and while I was on the phone with him, he asked the clerk to call blue cross back and offered her my insurance card to use for verifying my benefits. She refused to call take my card or call blue cross. I notified my Dr's office about the visit to Express. They will not be referring any patients to Express and I am calling Blue Cross since they are in the preferred network provider list and also the better business bureau and any other agency associated with medical equipment or supply companies. I am very disappointed and would not even have given them 1 star except for the fact that I had to click a star to write this review. My fb got my prescription back and is now on the way home WITH my scooter which blue cross covered 90% of.
I love Wells and Tabitha. they are always so good to me.
Recent Polls
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was this provider late to your appointments?
Sometimes, it was a little frustrating
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