My overall experience with this provider would rank them as the best I've been to. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Every time I call them I get my questions very quickly. They have some of the best customer service I've ever seen. They answer the phone right away and I don't think I have ever been put on hold here for a long time. I am so impressed with how quickly all of my questions are answered. I was so impressed with my appointment. All my questions were answered, and I felt a lot more confident after I left.
It is obvious that their office is cleaned regularly. It was fantastic. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. It was easy to get the appointment time that worked for my schedule. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
I didn't feel completely safe when I arrived for my appointment because the building wasn't in a very safe neighborhood. They should maybe consider moving somewhere else if they want clients to return. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They've never lost my prescription. I never have to worry. They always make sure to return my phone call as soon as possible. They've never left me waiting. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
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