Something happened over the last year, 7 out of 10 visits prescriptions weren't correct in count - meaning even my receipt / order said 7 for one and 3 for other person and they rang up 8 prescriptions, so I started calling a day or two in advance explained "why" and I would be in on "this date", I get a receipt indicating I was three days early in ordering. I called to reorder once and the lady said "ok thanks" and hung up, didn't even acknowledge what I was ordering. I had to call back and give her my brothers name? They use to be great, now I am moving to another pharmacy, as a 24/7 caregiver I do not have time nor resources to make three trips per day for prescriptions.
I've never had any negative issues with them. They've even gone out of their way to open their other location up after hours to fill my prescription when their Keith St location didn't have the particular medication I needed, in stock. The pharmacist was incredibly kind and offered to go out of his way to make sure I had my medications more than once. I recommend this pharmacy to a lot of people. The only problems I've had is lack of phone calls when my medication was ready for pickup, and a couple of the front counter clerks were not very welcoming and sometimes rudely judgmental. The pharmacy as a whole, though, is really good!
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