Welcome to all of our current and new clients and patients from Newbury Veterinary Clinic. Our hospital is a totally new practice in the same building as the old RVVH.
Newbury Vet has been here since September 2011, so the practice is about one year old at the time we are writing this. For more information about our practice here, check out our website at <url removed>/ or our Facebook page.
So, we welcome all of your reviews and comments, you can contact us directly as well if you'd like to give us comments, our phone number is 802-866-5354 (note this is not the old RVVH number, it's our own phone number).
Also, we know that there are old reviews on this site about the RVVH business -- please realize that any reviews from before September 26, 2011 are for the RVVH business **not** our clinic, which is Newbury Veterinary Clinic
My husband and I brought our 6 month kitty to get spayed on a Friday morning. My husband dropped her off at 8:10 a.m. and Jamie told my husband that she would call later that day to give us an update to let us know how she was doing, but to my surprise they never did. I then had called about 1:30 ish and Sally had told me that she had not gone in yet for surgery and they will definelty give us a call back later that day. Little did I know 4:30 p.m. rolled around that same evening and still no phone call, so I called them and they told me that she had just gone into surgery and they again promised me a phone call. My husband and I waited all night probably until 9:00 p.m. and still no phone call. Next morning rolled around and i went immediatley over to the vets and not one single apology from this Jamie person (who by the way was at the front desk) to say that she was sorry that no one called and she was very rude when we tried explaining our situation and she just interrupted us asking for the payment. At that point we were beyond frustrated and will not be returning to that very unpleasant office and we do not recommend this veterinary office to anybody.
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