Heathsville Animal Hospital - Service Ratings
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Heathsville Animal Hospital
Heathsville, VA 22473
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 29 Poll Questions:Does this veterinarian send reminder cards for your pets annual check-up?
Asked 1 time
Answered "Yes, I never forget my pet's annual check-up thanks to them" (80% satisfaction) 1 time
Did this provider show attention to detail?
Asked 2 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 2 times
Did the veterinarian allow you to stay with your pet at all times?
Asked 1 time
Answered "Absolutely! I was never asked to leave and stayed with my pet the whole time" (100% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Absolutely! I can always count on them" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 3 times
Answered "No, I was always attended to" (80% satisfaction) 2 times
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Sometimes, but not always" (60% satisfaction) 1 time
Does this veterinarian offer emergency after-hour services?
Asked 2 times
Answered "Yes, I can always count on them" (80% satisfaction) 1 time
Answered "Yes, they are so amazing. They will come to the office after-hours for any emergency" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
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