High Plains Animal Hospital - Service Ratings
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High Plains Animal Hospital
Borger, TX 79007
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 19 Poll Questions:Does this provider have helpful information available online?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Asked 1 time
Answered "Absolutely, they usually call more times than they say they promised. I was fully informed the whole time." (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Not really. I usually have to wait a long time" (60% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Did the veterinarian allow you to stay with your pet at all times?
Asked 1 time
Answered "Absolutely! I was never asked to leave and stayed with my pet the whole time" (100% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 2 times
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 1 time
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