Northtowne Animal Clinic - Service Ratings
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Northtowne Animal Clinic
Newark, OH 43055
Consumer Feedback
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Poll Responses for Service
4.5 Star Average Based on the Following 16 Poll Questions:Does this provider leave you on hold for a long time when you call?
Asked 2 times
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 2 times
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 2 times
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Asked 1 time
Answered "Absolutely, they usually call more times than they say they promised. I was fully informed the whole time." (100% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "Sometimes, but not always" (80% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 2 times
Answered "Sometimes, but most of the time they don't" (60% satisfaction) 1 time
Answered "Definitely! They would never turn away anyone in need" (100% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 1 time
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