Newport Animal Clinic - Service Ratings
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Newport Animal Clinic
295 Howard Blvd
Newport, NC 28570
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 22 Poll Questions:Does this provider always put the customer first?
Asked 1 time
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Somewhat, they eventually called me back" (60% satisfaction) 1 time
Does this veterinarian offer emergency after-hour services?
Asked 3 times
Answered "Never! It's hard enough getting them to see me during regular business hours" (20% satisfaction) 1 time
Answered "Yes, I can always count on them" (80% satisfaction) 2 times
Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "Yes, it ruined my schedule for the entire day" (40% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Definitely not. They were unaware of my situation, even though they had my information" (20% satisfaction) 1 time
Did the veterinarian allow you to stay with your pet at all times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider rush your appointment?
Asked 3 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 2 times
Answered "No" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 2 times
Answered "Absolutely not! My phone calls aren't returned at all!" (20% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
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