The dentists and hygienists were great, but the receptionists are awful. While I was in the x-ray room, I could hear them all talking about how much they had to drink/smoke the weekend before. They bo oked me on a holiday and although I questioned it, I was assured they would be open that day for business. I somewhat arranged my holiday around that appointment, I leave my three kids and husband and head to the mall; when arriving, I was dismayed when I found the business closed. When I asked them what happened, I was told they had no way to reach me to tell me about the cancellation; the women I spoke with were the partying receptionists from my last appointment and they made no apology nor did they pretend to care that I was put out that way. Since then, they have sent me dozens of notifications about different things, I thought they had no way to reach me. I have tried to call Albuquerque and complain, still no one ever seemed to care. They recently cancelled an appointment with my husband and I am assuming it is because I ruffled their feathers. I would not recommend this dentist office and the only reason that I wouldn't is because of their office staff.
Very good dentist and hygienist. My cap was fixed and 2 cavities filled and I didn't feel a thing. The procedure was very fast and I completely trusted him. The waiting room is open air and you are pretty much sitting in the Mall but that is OK. I actually think he was the best dentist I ever had and I have had some pretty good dentists and one really, really bad one which is why I needed the cap fixed. The hygienist was definitely the best I ever had as she was very thorough, pleasant and informative. I got 2 free toothbrushes that I think they leave in the bathroom because people like to brush before their appointment and they are just very simple brushes but I like to keep them in my pocketbook for touch ups during the day. There are magazines but I usually bring my own reading material. They gave me my tongue scraper at no charge but I had to pay for my dental work so I think they through it in. My insurance covers cleanings and x-rays and such. If they had a better waiting room I probably would give 5 stars but to some people this matters so I rated 4 1/2. Everyone is very, very friendly and helpful.
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