They definitely weren't easy to reach in an emergency. I was forced to call the emergency room in the middle of the night and was really scared. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. I called trying to find out how much my beauty treatment was going to cost, and they wouldn't even consider giving me a price over the phone. I didn't want to drive all the way over to find out what it was going to cost. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should.
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