I was amazed at how much better I felt after I left. I loved that the staff didn't pressure me to buy anything I didn't want. I've been to other salons where the staff wouldn't leave me alone, but they didn't do that here. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. My stylist always spends extra time washing my hair. I wish I could get my hair washed here everyday. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.