Fayette Mall - Jcpenney- Beauty Salon - Service Ratings
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Fayette Mall - Jcpenney- Beauty Salon
3401 Nicholasville Road Suite 303
Lexington, KY 40503
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Poll Responses for Service
3.5 Star Average Based on the Following 9 Poll Questions:Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Was it easy to make an appointment with this salon?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Were you able to find out the price of your beauty treatment over the phone?
Asked 1 time
Answered "Absolutely. They were happy to answer all of my questions" (100% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 2 times
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 1 time
Answered "Absolutely not! My phone calls aren't returned at all!" (20% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "Sometimes, they should allow for more time in between appointments" (60% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "No, I don't think they appreciate my loyalty" (40% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Not at all. They closed early even though they knew I needed help" (20% satisfaction) 1 time
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