Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I didn't have to wait long for my appointment at all. They called me back within ten minutes.
The staff was one of the most respectful, helpful staffs I've ever seen anywhere. It was obvious they really enjoyed working there. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. The first thing I noticed when I walked in was their business license hanging on the wall. It immediately made me feel even more confident that I was going to a salon that was qualified. Whenever I go, they make me feel like I'm their only client. They really go out of their way to make all their clients feel special.
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