I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I got an appointment quickly. I've never had to wait too long. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.