I was extremely satisfied with my hair braiding experience at Braids Expert. I am so pleased with the amount of time it took...about half the time of some other salons. My stylist knew exactly what I was looking for and delivered perfect results. My biggest critics, my two daughters, think I look gorgeous and younger! How often do daughters say that to their mother? I will definitely be a regular customer here.
They answered most of my questions but I could have used more information. Their staff over charged me. They didn't know that I could understand what they were saying and I listened to them as they discussed how they over charged me and had no intentions of giving my money back. They even charged me more money for the hair.Thirty dollars over charged, but they wouldn't do my hair the way I asked. I sat in there for almost for hours. They ordered pizza. They talked on the phone. They ate. Most importantly, they took three hours to do a full head, but four hours doing my touch up. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was very easy to locate. I didn't have any trouble finding it at all.
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