Place was deplorable....restrooms were disgusting....atmosphere was not professional. Was told for almost 3 hours that braiders were on the way every 15 minutes so I wouldn't leave. Once braiders got there they needed to wash my hair but had no hot water....assistant manager warmed water in a pot and attempt to wash my hair with a bucket. I was not informed that they had no hot water until I was at the sink and my hair was taken out. Worst experience of my life. She washed my hair for 3 mins with less than a gallon of water...my hair did not get properly washed. My braids was neat though kudos to the braiders.
I was extremely satisfied with my hair braiding experience at Braids Expert. I am so pleased with the amount of time it took...about half the time of some other salons. My stylist knew exactly what I was looking for and delivered perfect results. My biggest critics, my two daughters, think I look gorgeous and younger! How often do daughters say that to their mother? I will definitely be a regular customer here.
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