Dr. Kelly Herta, D.C. - Service Ratings
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Aligned Health Chiropractic & Wellness Center
23823 Valencia Boulevard
150
Valencia, CA 91355
Consumer Feedback
Service
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Poll Responses for Service
4.5 Star Average Based on the Following 22 Poll Questions:Did this provider rush your appointment?
Asked 3 times
Answered "No" (80% satisfaction) 3 times
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 1 time
Does this provider always put the customer first?
Asked 2 times
Answered "Yes, they always put customers first" (80% satisfaction) 2 times
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes." (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 2 times
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 3 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 3 times
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
Did this provider show attention to detail?
Asked 2 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
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