Willowcreek Rehabilitation - Service Ratings
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Willowcreek Rehabilitation
40 N 64th St
Belleville, IL 62223
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 10 Poll Questions:Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 2 times
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "No, it took a while" (40% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "No, I was afraid they were going to forget something important" (40% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "No, they were polite" (80% satisfaction) 1 time
Did this provider rush your appointment?
Asked 1 time
Answered "No" (80% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 2 times
Answered "They would never do that! Their full attention is always on me." (100% satisfaction) 1 time
Answered "No, they've never taken personal calls with me" (80% satisfaction) 1 time
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