A year ago I would never have thought of putting my father in law at Willow Ridge but he was in need of Therapy and I was told to give Willow Ridge another look. What a difference a few months make. They have a new Administrator and Director of Nursing and you can really see the difference. The building is cleaner, the odors are gone, they have gotten some quality staff to join them. My father in law LOVED Willow Ridge! The CNA's were friendly, the nurses were attentive, the food was delicious and he received EXCELLENT therapy that allowed him to return home safely. I strongly recommend the " New and Improved Willow Ridge"!
Some nursing staff went above what would be expected but many of 3rd shift did not earn that keep. PT was just fair and food was fair. We removed our family member before the slotted Medicare/ins days was met.
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