Westview Manor

Westview Manor
Westview Manor 414 Johnson Dr McGregor, TX 76657
About

Westview Manor

Westview Manor is a Nursing Home facility at 414 Johnson Dr in McGregor, TX.
Primary Specialty

Nursing Home

Services Westview Manor provides extended-stay nursing care to seniors with varying levels of disabilities in McGregor, TX.

Please call Westview Manor at (254) 840-3281 for more information or to schedule an on-site visit.
Consumer Feedback
(17 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
View All 17 Reviews Add a Review
Recent Reviews
The majority of the staff are kind, attentive, answer the families questions, try to get answers for the family, etc. There are several staff members that refuse to acknowledge your presence, do not answer you when you try to ask them a question, seem very unhappy at their job which falls onto the patients, especially the ones that have disabilities, memory loss, etc.

The Physician that is overseeing the admitted patients is very questionable. After doing some research through medicare documents, it states a patient must be seen in 24 hours then follow 3 times through out the week by the Dr. This facility states the Dr must see patient within 7 business days, so they made an appearance on the 9th calendar day. A lot can decline on a patient in 9 days.

The request to get ibuprofen to help with pain, instead of using narcotics, was delayed for days, putting my sedated family member at serious risk for a fall due to the sedation. The patient was in pain and had to take what was available.

Avoid this facility if you cannot use your own family physician. We were not offered that option, but administration states some residents use their physician. We were in on short term rehab, so I do not think our family physician manages that and you are forced to use the in house physician. Shop around, ask questions before deciding on a location for your family member if you will need real medical car.

Dr. Reynolds was the physician stated to be the rehab Dr. As I stated, it took 9 days to be seen, yet the clinic is right across the street from this facility.

Thank you to all the other staff, nurses, therapists, cooks, techs. Most of them are amazing!
They don't clean rooms when transferring patients. They neglect their patients. My family member went a week and half with no oral care. Several times we can to visit and she was not clean. And was mouthy when ask for her to be cleaned up. The director says he will help with Medicaid application but in reality you provide everything they ask for and when you talk to Medicaid they state they have not received any of the paperwork. They have a high staff turnover rate.
Recent Polls
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this senior care facility again?
Without a doubt!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
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