Westbury Medical Care Home - Service Ratings
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Westbury Medical Care Home
922 McDonough Rd
Jackson, GA 30233
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 16 Poll Questions:Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Yes, they answered my call right away" (80% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Definitely! They would never turn away anyone in need" (100% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "Not at all, I showed up early and they were ready to see me" (100% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "No, they didn't show any sympathy or concern" (40% satisfaction) 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Never, I've been going here forever and they can't even remember my name" (20% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
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