Wesbury has a beautiful building and many nice features. It is hit or miss on employees. There are some wonderful aides and some that should never be working with the elderly. Disrespectful and very unkind. My relative is dirty, nails long and dirty, and unshaven. He is not ambulatory and when he called for help to use the bathroom or bedpan, he was told to "poop in his pants." My relative is one of the nicest guys you would ever meet. Earlier this week, a male aide asked the unkind aide is this the guy that is so "nasty?' (In front of me and my relative!) She responded how she didn't want to be there. She needed a vacation. The other aide reminded her she just came back from vacation. I have watched her interact with the other patients in the dining room and on his wing. She is as unpleasant to them as she is to my relative. When I spoke to her about her manner with my uncle, she told me "that was her way". I can only get voicemail and no one is responding or calling me back . As far as skilled nursing, don't kid yourself these are aides and a LPN on each wing. I am very afraid my uncle will experience retribution so I want this anonymous.
from a concerned family member to one of your residents that is my grandmother i had to witness her laying on the floor from falling out of her wheelchair and her eyes were closed and my mother was tryin to make sure she was ok after she had fallen on your hard tile floor and my mother was told to get out of the way and that nursing home can not use seat belt restraints on residents in the nursing home i also find that it is neglect not to check a patients vital signs after they have fallen out of their wheel chairs . an i would like to hear back on this matter soon thank you
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