Washington Center for Aging Services - Service Ratings
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Washington Center for Aging Services
2601 18th St NE
Washington, DC 20018
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 32 Poll Questions:Does this provider always take that extra step to make you feel special?
Asked 3 times
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Answered "Not really, I've never seen them go above and beyond" (60% satisfaction) 1 time
Answered "Never, I've been going here forever and they can't even remember my name" (20% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 3 times
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 2 times
Did this provider rush your appointment?
Asked 3 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Answered "No" (80% satisfaction) 2 times
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 3 times
Answered "Yes, but its hard to find" (60% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Answered "Yes, but very little" (40% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "No, they were polite" (80% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 2 times
Answered "No, they close exactly on schedule despite any circumstances" (40% satisfaction) 1 time
Answered "Yes, they've stayed open late when I've needed help" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 2 times
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "Sometimes, but not always" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 2 times
Answered "I had a follow-up appointment, but I scheduled it." (60% satisfaction) 2 times
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