My grandmother stayed here for a little under a week. We had to get her out as soon as possible because this place was so awful. They do not control the temperature and she was roasting the entire sta y. They also allowed her roommate full dictation of the TV, so my grandmother was not able to watch a single program and even after we asked if they could mediate the situation they never took action. We finally were able to get her a different room because the situation was so awful. Flies everywhere and slow help. She was having trouble moving and her room was very cramped, making it impossible for her to reach the bathroom. I would never have anyone I cared for stay here again.
The only plus was good physical therapy compared to other nursing homes we have dealt with.
My mother who is in her 60's had a full hip replacement at the end of December and was given Walnut Whitney as one of several options for a rehabilitation location as I live in another city and couldn 't immediately care for her.
If you do not have Alzheimer's this place will drive you nuts. Alarms ringing 24/7, staff are quite loud at night when residents are trying to sleep. I also overhead a resident verbally abusing staff. It was quite a chaotic scene.
This facility did not have physical therapy on the weekends and it seemed like a long time for my mother to be bedridden right after her surgery when she had been receiving phys. therapy twice daily at the hospital. She was also subjected to a very harsh jarring of her hip when a staff member was lowering her bed and there was a plastic trash container underneath causing the bed to drop several inches. She experienced quite a lot of pain and this happened not one but twice!
The food for her was also pretty much inedible which is a shame because they charge quite a lot of money to stay at such a facility. My mother wanted to transfer to another facility but felt that they did not want her to leave because they were making money off of her.
But the one positive thing I have to say is that the staff seem to be trying to do a good job. Especially a woman named Dora as well as others. But they are severely underpaid with CNA's starting out at $7.45 an hour. Everything also seems so disorganized. Like there isn't any management overseeing the flow of patients needs and keeping on top of who needs what and who has been attended to. It feels like an ER trauma center or something.
All in all I can't recommend this facility for a short term stay (especially if you are not super elderly) though I do believe there were some staff members who did their best to be kind, professional and helpful to my mother.
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