LaDonna Ross, Owner/Administrator

LaDonna Ross, Owner/Administrator
Village Healthcare Center 1709 S Main Broken Arrow, OK 74012
About

LaDonna Ross, Owner/Administrator

Small facility, home-like atmosphere, rehab services available, physical therapy, occupational therapy and speech therapy.
Primary Specialty

Nursing Home

Office Staff Longevity in staff
Services Long Term Care, Skilled Nursing/Rehab, Hospice services when needed
Consumer Feedback
(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
View All 11 Reviews Add a Review
Recent Reviews
Do not recommend they lie a lot and cover up things to make them look good and the Director/owner has no idea about whats going on with her staff nor residents nor does she care she hardly ever steps foot out of her office the drop the patients and then call the families and state that they slid out of bed with a non injury so that they do not have to report it to the state. The nurses are also lazy and never help their aides and act as if they have not had training as nurses as far as their judgements for the care that they give.
by loved one xxx.xxx.27.204
March 10, 2020
Outdated facilities,poor customer service from the top down,cafeteria is to small.There is nothing special about this place,except the the residents.No communication from staff that involves the residents,unless it involves money.This is no special facility,as it states on their outside sign,Outdated facilities.Underpaid,Overworked,Lame Supervisors.The State needs to conduct a surprise SURVEY on The Village."Yes it is a different kind of heath care",care the could be conducted at a modern at a facilitywhich has a better attitude towards the residents and their families,than the Village.
by john xxx.xxx.95.218
November 27, 2012
Recent Polls
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.154.149
August 10, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.68.252
October 25, 2012
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