Urbandale Health Care Center - Service Ratings
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Urbandale Health Care Center
4614 NW 84th St
Urbandale, IA 50322
Consumer Feedback
Service
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Poll Responses for Service
3.5 Star Average Based on the Following 6 Poll Questions:Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 2 times
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Answered "No, They dismissed my questions as unimportant" (40% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "No, I was always attended to" (80% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "No, putting customers first doesn't really seem to be a priority to them" (40% satisfaction) 1 time
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