My mother was there approximately 35 days. I immediately bought to their attention that my mom couldn't hear her TV even with her hearing aid. I asked maintenance guy when we soon arrived and then repeatedly told every nurse and aid tending to her and also staff coordinator, but it fell on deaf ears! I could easily hear the other residents TV's all the way down the hall. They Never responded to our needs. I also asked them to keep her fresh water and ice at all times. How hard could this be? Our only real concern for her not to dehydrate, since this happens often to patients in nursing homes! Another incident happened while she was there, her toilet wouldn't fill the tank ater first flush of the day! So for the entire day until I arrived every evening after my work day, the toiley wasn't flushed. There was fecal matter sitting there in it all day! How sanitary is that? I kept telling them it wasn't filling the tank, so I took it upon myself to figure it out. You have to physically turn off the water behind it and turn back on then the toilet tank filled! Those idiot maintenance people couldn't identitfy the problem but I figured it out and I am not a plumber! The business manager Stacy, was very rude to me Demanding mom's part of payment immediately. I got only ONE time this info. I have never had to go through this with an elderly family member so I was told by DSS that mom wouldn't have to pay unless she were long term! But Stacy again stated she had been at this job for 11 years and she knew what she was doing! I told her DSS knows their stuff too! Please do nnot put your Loved Ones here! IT"S NOT SAFE OR SANITARY! They let patients ring for their assistance and on two of my normal visits, two patients messed on theirselves and then they were upset they had to clean them up and believe me they don't clean patients very well there. Mom only received four bird baths not full showers while she was there and said she needed no PT! But get this when we arrived at home, later that day a guy stopped by to give mom PT, I declined and told him the doctor said it wasn't needed at Treyburn so it wasn't necessary Now! How dare they not tell a patient that they were sending someone to my house.
Wellness.com does not provide medical advice, diagnosis or treatment nor do we verify or endorse any specific business or professional
listed on the site. Wellness.com does not verify the accuracy or efficacy of user generated content, reviews, ratings or any published