Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Are you going to visit this provider again?
Not if my life depended on it
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Was this provider's office too cold?
No, it was fine