The staff here works VERY hard!!! They have to deal with VERY RUDE, uneducated and self-serving FAMILY MEMBERS interfere with them doing their jobs!!! Note to all family members: LET THE NURSES DO THEIR JOBS!!!! Don`t INTERFERE!!! THEY KNOW WHAT THEY ARE DOING!! They work VERY hard to help the RESIDENTS and they DON`T have time to kiss the EGOS and wishes of the FAMILY MEMBERS!! Just because you are a family member, you DO NOT have the right to HARASS NURSES and C.N.A.`s, etc. They KNOW how to do their job and they DON`T need your egos and MOUTHS to slow them down!! I am a family member who SEES firsthand how RUDE these family members are to the nurses and staff at the Oaks. You have lost MANY good nurses at this location because of how RUDE many of the family members are to the nurses. Now, your love ones are getting worse care because you chased off most of the staff and NOBODY in the Piedmont of North Carolina wants to work here because of this!! Many of these family members should feel ASHAMED of how cruel and mean that they have been to the nurses and staff here. Your EGOS need to be left at home!!! Let the professionals do the work, and keep your whining, saracstic traps shut!!! Have some manners!!!

I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative if a customer complains and are never willing to admit if they are wrong. I wasn't greeted at all when I walked in the door. No one seemed to notice or care that I was there. I don't think they were very experienced or well-trained. They didn't know what they were doing at all. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy.

I was taken to this facility from forsyth hospital to recoup after surgery and I must admit that this place should be banned from taking another pt. I was there only two days but it was elderly abuse from the get go. I know from where and what I talk about for I an a rfetired R. N. I was laughed at --- told to urinate in the bed and was treated like an animal. PLEASE do not send anyone to this place.