Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Was this provider's office easy to locate?
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me